Effective Date: April 3, 2025

Last Updated Date: August 18, 2025

These detailed rules are an integral part of the User Agreement and Privacy Policy, and apply to any content (including 3D models, texts, images, videos, comments, etc., collectively referred to as "User Content") that you upload, post or transmit through the Nexprint website、ELEGOO Matrix APP、ELEGOO SatelLite Software、ElegooSlicer Software (hereinafter referred to as the "Service").

Your use of the service is deemed to agree to the terms of these detailed rules.

I. Scope of Application and Definitions

1. Applicable regions: These detailed rules apply to the users across the globe.

2. Content definition: User content includes all content that you voluntarily submit to the platform, whether public or private.

II. Content Ownership and Licensing  

1. Users reserved rights: You retain ownership and intellectual property rights to the user content.

2. Platform usage authorization:

- You hereby grant us a global, royalty-free perpetual license to use, reproduce, modify, publicly display and produce derivative works (including distribution through third-party channels) for the purpose of operating, improving, and promoting the App.

- Content uploaded/ published by Users through this App ("UGC") is still owned by users. However，you hereby grant us a global, royalty-free perpetual license within the scope of authorization you selected when uploading the content for the purpose of operating, improving, and promoting the App. Within the scope of this authorization, we are permitted to use, reproduce, modify, publicly display, and produce derivative works (including distribution through third - party channels).

- Special notes (EU): You have the right to withdraw the authorization at any time in accordance with the GDPR, but the withdrawal does not affect the legality of the processing that has been carried out prior to the withdrawal.

III. User Content Responsibilities

You promise that the content meets the following requirements and that a violation will result in content removal, account restriction or legal liability:

1. Prohibited content types

- Illegal content: Hate speech, holocaust denial, incitement to violence, religious sensitive content, gender discrimination, child sexual exploitation materials, terrorism and other related content that has negative social impact and makes the majority of people feel uncomfortable or sad.

- Infringing content: Infringement of copyright (DMCA), trademark rights, portrait rights, or privacy rights (such as unauthorized posting of photographs of others);

- Harmful content: False medical information, financial scams, non-consensual intimate images ("Revenge Porn");

- Commercial abuse: Unlabeled advertisements, pyramid schemes, spam.

- False reviews: False favorable reviews or malicious negative reviews are prohibited

2. Special labeling obligations

- AI-generated content: If the content is fully or partially generated by artificial intelligence tools, it must be clearly labeled as "AI-generated";

IV. Content Review and Compliance

1. Review mechanism:

- The platform will regularly assess systemic risks (such as illegal commodity circulation and dissemination of false information), and timely notify users who post such relevant content.

- Reporting and response mechanism, service providers provide users with convenient reporting channels, allowing users to mark illegal content (such as hate speech, false information, information that infringes the rights of third parties, etc.), and will "take immediate action" to delete or restrict relevant content.

2. Processing flow:

- Automatic screening: Use AI tools to filter obviously violating content (such as violence and nudity);

- Manual review: Initiate manual examination of reported or high-risk content within 24 hours;

- Right to appeal: You may file an appeal against the decision of content deletion or account restriction within 7 days through [email protected].

V. Protection of Intellectual Property Rights

1. Copyright complaint (DMCA compliance):

- The right holder or agency may submit a notice containing the following information through the [email protected]:

- The link to the infringing content and the proof of ownership;

- Contact information and authenticity statement.

- The platform will remove the complained content and notify the uploader within 7 days.

2. Counter-notice:

- If the uploader believes that the content has been wrongly deleted, a counter-notice (including a disclaimer and proof of original content) may be submitted

- The service provider will convey the uploader's counter-notice to the complainant. If the complainant does not have further proof, the platform will restore the content within 10-14 working days (unless the right holder files a lawsuit).

3. Dispute resolution between the complainant and the uploader

- The service provider is only responsible for conveying information, and the platform does not have sufficient professional ability to make reasonable and effective judgments on the information. If there is a dispute between the two parties (litigation or arbitration, etc.), in order to ensure the reasonable order and operation of the platform, the platform will temporarily close the complained content until the end of the dispute.

VI. Data and Privacy Terms

1. Data retention (GDPR compliance):

- The storage period of user content shall not exceed the time required to achieve the intended purpose, and it shall be cleared within 15 days after the account is deleted;

- To fulfill legal obligations (e.g. judicial investigations), the retention period may be extended.

2. Cross-border transmission:

- The Website/App does not collect sensitive personal information, and the collected personal information will not be used for benchmarking against individual users.

- The cross-border transmission of the information of ordinary users of the Website/App will strictly comply with the relevant laws and regulations on data protection and personal privacy in the countries and regions involved.

VII, Protection of Minors

1. Age limit:

- EU: 16 years old (13 years old in some member countries, adjusted according to the country where the user is located);

-USA: Guardian’s written consent is required for users under the age of 13 (COPPA compliance).

2. Content restriction:

- Minors are not allowed to upload content containing personal contact information, geographical location or other sensitive information;

- Guardians can update and operate information through the User Center Setting Page of the Website/App.

VIII. Disclaimer  

1. User content risk: The platform shall not be responsible for the legality and accuracy of user content, and the responsibility for disputes arising from content shall be borne by the uploader;  

2. Limitation of platform liability: The platform is not regarded as the publisher of user content and is exempt from publisher liability for third-party content.

IX, Dispute Resolution

1. Governing law:

- EU users: Disputes are preferentially negotiated through the EU Online Dispute Resolution Platform (ODR).

- US users: California laws apply, and disputes are resolved through arbitration. Your dispute can only be filed on the basis of personal rights and interests.

2.Class action waiver: Users waive claims in the form of a class action.  

3.Unless otherwise specified,any dispute,controversy,difference or claim arising out of or relating to this contract,including the existence,validity or termination thereof,shall be referred to and finally resolved by arbitration administered by. [Asia Pacific International Arbitration Chamber(Hong Kong Arbitration Center)] in accordance with its Arbitration Rules in force when the Statement of Claim is submitted.The seat of arbitration shall be [Shenzhen(China)].The language of the arbitration shall be [Chinese]. The number of arbitrators shall be [one ].The law applicable to the arbitration shall be [Chinese Law]. In the event of any dispute requiring arbitration, both parties agree to submit the case filing materials to the designated email address of the Asia Pacific International Arbitration Chamber: [email protected] arbitral award shall be final and binding on both parties.

X. Miscellaneous

1. Policy update: Major changes will be notified by email or in-app notification 30 days in advance, and continued use will be deemed as acceptance of the new terms;

2. Clause independence: If some clauses are invalid, the validity of other clauses will not be affected.